FAQs

Your Longevity Questions Answered

Direct answers to your questions about our physiotherapy services, treatment options, and facility details. Find the information you need to maximize your Avida experience.

How do I know which package is right for me?  

Our team uses a Wellness Assessment Survey to guide you toward the best package based on your goals and current health status. Afterward, an expert consultation will refine the program to suit your individual needs.

Do you offer corporate wellness programs?  

Yes, we partner with companies to offer on-site screenings, wellness talks, and tailored health packages for employees. Contact us to learn more about our corporate offerings.

Are your services covered by insurance?  

Right now we do not have an insurance coverage but we have specific discounts covering bundles.

Can I combine multiple services in one visit?  

Yes, you can combine different services, such as a physiotherapy session followed by a rejuvenation treatment. We aim to maximize your time at the center while ensuring each service gets the focus it deserves.

What should I bring to my first visit?  

Please bring a valid Emirates ID or passport, any previous medical reports or lab results, and a list of medications or supplements you’re currently taking. Comfortable clothing is recommended for physiotherapy or exercise-related sessions.

What types of screenings are available at your center?  

We provide comprehensive screenings, including blood tests (HbA1c, lipid profile), body composition analysis, oxidative stress assessments, and full blood counts. These tests help us create a personalized wellness plan for every patient.

Do you give any discounts?

We do provide a discounted rate on our customised personal care plans, for those who require several sessions or who take one our signature health packages.

Do you have parking?

There is an underground parking available at the 777 Centre where parking is free. From there you take the elevator to our centre located on the first floor . There are also RTA paid parking spots outside the building.

Where is Avida Longevity located?

vida Longevity is located in the 777 Centre on the first floor. We're easily accessible with both underground parking and RTA options nearby.

What are your operational hours?

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Do you have specialized equipment for assessments?

Yes, our facility is equipped with advanced technology for comprehensive screenings, including body composition analysis, oxidative stress assessments, and metabolic testing.

Is your facility accessible for people with mobility challenges?

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Are your treatments suitable for older adults?  

Yes, all our services are tailored to individual needs, including older adults. Our physiotherapy and rejuvenation therapies are particularly effective in enhancing mobility, reducing pain, and improving quality of life.

Are your meal plans suitable for people with diabetes, heart disease, or other chronic conditions?

Absolutely. Our meal plans are designed to address specific health conditions and lifestyle needs. Our Clinical Dietitian specializes in managing metabolic diseases, including diabetes, insulin resistance, cardiovascular diseases, and obesity, ensuring a personalized and effective approach.  

Do you provide recipes or meal prep guidance?

Yes, during your diet session, your dietitian will discuss meal preparation in detail and provide you with customized recipes and other helpful materials to support your plan.

Can I opt for diet guidance without enrolling in a full package?

Yes, you can schedule a single diet session to explore your options. Afterward, you can decide if you’d like to continue with additional sessions or transition into a package.

What is the process for receiving a diet plan?

After your consultation with our Clinical Dietitian, a personalized protocol will be designed to address your unique needs and lifestyle. Each session is tailored to your case, and you’ll receive a detailed diet plan complete with recipes and a variety of options for flexibility.

Do you include blood glucose monitoring or other biometrics in designing meal plans?  

Yes, we value the use of wearables for monitoring health metrics. If you have blood sugar concerns, we strongly recommend using a Continuous Glucose Monitor (CGM). This allows us to track your progress and fine-tune your meal plan accordingly.

How are your diet packages structured? Are they subscription-based?

We recommend our signature multispecialty programs for healthy and sustainable weight management. However, if you prefer, you can opt for our monthly diet bundle, which includes four diet sessions to address your specific needs.

Can you help me with weight loss or muscle gain goals?

Absolutely. Achieving a lean body composition is a cornerstone of healthy aging. We don’t view weight loss as the sole marker of success—instead, our focus is on reducing fat mass while maintaining or even building muscle mass for long-term health.

Do you accommodate dietary restrictions, such as vegan, vegetarian, or gluten-free diets?

Yes, our diet plans are tailored to your health condition and specific needs. We take into account your test results and conduct a detailed anamnesis to create a plan that suits your dietary preferences and restrictions, such as vegan, vegetarian, or gluten-free diets.

Why should I consult a Sports Physiotherapist and what does treatment involve?

Physiotherapy can incorporate all different types of treatment depending on your diagnosis. Some of the common treatment techniques we use include: manipulation/mobilisations of joints, soft tissue work, patient education, home exercise programmes and biomechanical analysis, exercise programming, stretching and strengthening exercise,  and dry needling.

Following your initial assessment, the physiotherapist will be able to give you a better idea of what treatment options will be used for your condition/injury.

What shall I wear at my visit for Physio and massage therapy?

A manual therapy session will likely need direct access to the legs, arms or back. For your comfort, you may bring your own shorts, t-shirt or sportswear top to change in. We also provide disposable shorts and towels for coverage needed. It is also recommended to wear sports shoes or socks, if you are likely to visit the rehab studio for an assessment or session.

Can I treat different issues in the same session?

It is ideal to dedicate a session per area that needs focus, each injury may need its own recovery program. There also may be links between different injuries or areas in pain, that will work simultaneously in repair. The initial assessment will help give you the scope of the treatment plan needed.

Should I go for physiotherapy or massage therapy?

We recommend seeing a physiotherapist first for any pain symptoms you are experiencing. From there we will recommend what courses of massage therapy are right for you, in which they will inform our expert therapists on target areas you need worked on. These treatments complement one another very well, giving the best results.

Do I need to bring anything with me for treatment?

Please bring a valid emirates ID/passport if not a UAE resident/national. Your insurance card or proof of insurance. If you have any x-rays or scans please bring these along with you as this can be important for your intial consultation. You may need to bring with you shorts, vests and trainers depending on your condition.

Do I need a medical referral to visit?

A doctor's referral is not necessary to receive treatments at Avida. Our expert team will review your medical history and diagnosis to provide you with a personalised recovery program. We also believe in taking care of the body before symptoms of major pain or injury arise; physical therapy is everyone.

How long is a treatment session?

Your initial appointment will be one hour -60 minutes to enable for a thorough subjective and objective assessment. Any follow-up appointments after this will be 45 minutes.